Everything you need to know about your flowers, orders, and delivery — all in one place
Got questions? We've got answers.
Q.Can i schedule a delivery to a specific day?
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
Q.What areas do you deliver to?
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
Q.How long does the delivery take ?
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
Q. How do i contact Petaly?
you can reach Petaly though our website petaly.co.ke ,social media handles,or our hotline(+254)722 616 008
Q. Can I pay on delivery?
“Unfortunately, pay on delivery isn’t something we currently offer. All payments are completed securely at checkout — but the good news is we accept mobile money, and PayPal, so checking out is quick and easy!”
Q.Can i trust Petalywith my payment information?
“Yes, absolutely. Your payment information is fully protected. We use SSL encryption and secure payment gateways — we never store your card details on our servers. Your trust means everything to us.”
Q.what if my flowers arrive damaged?
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
Q.Can i cancel or change my order?
Yes! You can cancel or change your order within 24 hours of placing it. Simply contact us as soon as possible and we’ll take care of it for you.”
